News

New Contract

Think Tank, inc. was awarded a three-year contract to provide IT Services to the U.S. Department of Treasury, Office of Thrift Supervision (OTS).

June 26, 2007

Think Tank, inc. was awarded a three-year contract to provide IT Services to the U.S. Department of Treasury, Office of Thrift Supervision (OTS). Think Tank will provide assistance in developing a strategy for combining OTS Helpline and Customer Support program areas, expert advice and recommendations on best practices, process improvement, staffing, training, automation, and metrics to measure customer satisfaction, and a detailed plan for consolidating the respective program areas, process improvements, including management reporting, training/knowledge transfer, and documentation of procedures for new processes to sustain and build improvements. 
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