New Contract
Think Tank, inc. was awarded a three-year contract to provide IT Services to the U.S. Department of Treasury, Office of Thrift Supervision (OTS).
June 26, 2007
Think Tank, inc. was awarded a three-year contract to provide IT Services to the U.S. Department of Treasury, Office of Thrift Supervision (OTS). Think Tank will provide assistance in developing a strategy for combining OTS Helpline and Customer Support program areas, expert advice and recommendations on best practices, process improvement, staffing, training, automation, and metrics to measure customer satisfaction, and a detailed plan for consolidating the respective program areas, process improvements, including management reporting, training/knowledge transfer, and documentation of procedures for new processes to sustain and build improvements.
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Think Tank, inc. was awarded a three-year contract to provide IT Services to the U.S. Department of Treasury, Office of Thrift Supervision (OTS). Think Tank will provide assistance in developing a strategy for combining OTS Helpline and Customer Support program areas, expert advice and recommendations on best practices, process improvement, staffing, training, automation, and metrics to measure customer satisfaction, and a detailed plan for consolidating the respective program areas, process improvements, including management reporting, training/knowledge transfer, and documentation of procedures for new processes to sustain and build improvements.
In the News
Read about Think Tank's activities in the Federal marketplace and in the community.
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Expertise
Our expertise and thought leadership extends across the board in developing and managing information technology infrastructure, software, CRM and quality assurance, and health care IT and programmatic support.
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Human Capital
We customize our human capital plan for each customer, and believe strongly that one size absolutely does not fit all.
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Quality Control Processes
At Think Tank, we strongly endorse proven quality processes and certifications.
